Terms of Service

1. Acceptance & Scope

These Terms of Service ("Terms") govern your access to and use of the websites, mobile applications and services operated by AllXOne ("we", "us", "our"). They apply to the AllXOne web platform and the mobile apps in the AllXOne family, including (as applicable): Talkians (Ella), Mimiko, Imagions, Craftiq and Xaddict, together the "Services".

By creating an account, downloading an app, or otherwise using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services. AllXOne is established in India, with its registered office at 2nd Floor, SK Tower, Boring Road, Patna, Bihar 800001, India.

2. Eligibility

• You must be at least 13 years old (and at least 16 in countries where that is the digital-consent age) to use the Services.
• Apps that can display adult-oriented AI conversations (e.g. Talkians, Mimiko) are intended for users 18 or older, and you confirm you are 18+ when using them.
• You must not use the Services if we have previously suspended or banned you, or if doing so violates applicable law.

3. Accounts

Some features require an account, which you may create by signing in with Google or email. You are responsible for keeping your sign-in credentials secure and for all activity under your account. You must provide accurate information and keep it up to date. You may delete your account at any time (see the Privacy Policy, Section 15).

4. License & Acceptable Use

We grant you a personal, non-exclusive, non-transferable, revocable license to use the Services for your own lawful, personal purposes. You agree NOT to:

• Use the Services to create or distribute illegal, harmful, defamatory, harassing, hateful or sexually-explicit content involving minors (CSAM is strictly prohibited and will be reported).
• Impersonate any person or entity, or misrepresent your identity.
• Attempt to breach, circumvent, probe or interfere with our security, rate limits, billing or reward systems.
• Automate, scrape, reverse-engineer, or copy the Services or their content, except as permitted by law.
• Engage in fraud, invalid traffic, fake accounts, or abuse of rewarded-ad systems.
• Use the Services to provide professional advice (medical, legal, financial) in a way that endangers anyone, or in emergency/crisis situations (call local emergency services instead).

5. Subscriptions & Purchases

Some Services offer subscriptions (e.g. premium plans) and one-time purchases, billed through the app stores (Google Play / Apple App Store) or, for web, through our payment providers.

• Billing & auto-renewal: subscriptions recur monthly/yearly until cancelled. You can cancel at any time through your store account or the app's subscription screen; cancellation applies at the end of the current billing period.
• Refunds: app purchases are managed by the store through which you bought them (Google Play / Apple), and their refund policies apply. Web purchases are final and non-refundable, except where a refund is required by applicable law.
• Price changes: we may change prices, with notice where required; continued use after a price change constitutes acceptance.
• Failed payments may result in downgrade or suspension of paid features.

6. In-App Currency, Rewards & Ad-Supported Access

• Sparks/credits/wallet balances are in-app currency with no real-world monetary value and are not redeemable for cash, except where required by law.
• You may earn or top up balances, which may expire or be forfeited on account deletion or as described in-app.
• Rewarded ads: where offered, you may choose to watch an ad to earn a reward. Rewards require a completed view, are subject to daily caps and cooldowns, and may be withheld/forfeited if we detect abuse, invalid traffic or multiple accounts used to farm rewards.
• We may modify limits, caps or rewards at any time with notice where required.

7. AI-Generated Content & Disclaimers

The Services generate content using artificial intelligence. You acknowledge that:

• AI output can be inaccurate, misleading, hallucinated, or unsuitable for your purpose. You should not rely on it as fact or professional advice.
• Content generated is provided "as is", without guarantees of quality, accuracy, safety, or appropriateness.
• You are responsible for how you use and share generated content, and for complying with applicable law (including content ratings/classification in stores).
• Adult-oriented characters/roleplay are simulated AI content for entertainment by adults only; they do not depict real people and are not a substitute for real relationships or professional help.

8. Your Content & License to Us

You retain ownership of the content you submit (messages, images, characters you create). You grant us a worldwide, non-exclusive, royalty-free license to host, store, process, and display your content solely to operate and improve the Services (e.g. generate responses, sync across devices). We do not sell your content and do not use it to train third-party models.

You must own or have the right to any content you submit, and it must not infringe anyone's rights or violate these Terms. We may remove content that violates these Terms or applicable law.

9. Intellectual Property

The Services, including software, design, branding, characters owned by us, and original content (excluding your content), are owned by AllXOne or its licensors and are protected by intellectual-property laws. You may not copy, modify, distribute, sell or create derivative works from them except as expressly permitted.

10. Third-Party Services & Links

The Services integrate with third-party providers (e.g. sign-in providers, the app stores, AI model providers, advertising networks and payment processors). Those providers have their own terms and privacy policies, which govern their handling of your data. We are not responsible for third-party websites or services.

11. Disclaimers of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND ANY AI-GENERATED CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY (INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED/ERROR-FREE OPERATION). NOTHING HERE LIMITS RIGHTS YOU HAVE UNDER CONSUMER LAW THAT CANNOT BE WAIVED (INCLUDING STATUTORY RIGHTS IN THE EEA, UK AND OTHER JURISDICTIONS).

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS RELATING TO THE SERVICES IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR (B) US$100.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY FOR FRAUD, DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, OR ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW (INCLUDING CONSUMER-PROTECTION LAWS IN THE EEA, UK, US STATES AND ELSEWHERE).

13. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless AllXOne and its officers, employees and agents from any third-party claims, damages or expenses (including reasonable legal fees) arising from your content, your misuse of the Services, or your breach of these Terms.

14. Suspension & Termination

We may suspend or terminate your access, delete content, or forfeit balances if you breach these Terms, engage in fraud/abuse (including ad-reward farming or invalid traffic), or if required by law. You may stop using the Services and delete your account at any time. Sections that by their nature survive termination (e.g. liability, indemnity, IP, governing law) will continue to apply.

15. Governing Law & Disputes

These Terms are governed by the laws of India, without regard to conflict-of-law rules, and the courts at Patna, Bihar, India shall have exclusive jurisdiction over any dispute arising from these Terms. If you are a consumer in the EEA or UK, you also have the right to rely on the mandatory consumer-protection laws of your country of residence, and to bring disputes in your local courts. We will attempt to resolve any dispute informally first — contact us at [email protected].

16. Changes to These Terms

We may update these Terms from time to time. Material changes will be notified in-app or by email where required, and the "Last updated" date will reflect the latest revision. Continued use of the Services after changes constitutes acceptance of the updated Terms.